Privacy Policy

Last Revised: October 18, 2024

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you utilize our services. It also highlights your rights concerning privacy and explains how we comply with legal protections.

We collect and process your personal data to enhance and deliver our services. By accessing or using the Service, you consent to our practices as described in this Privacy Policy.

Interpretation and Key Definitions

Interpretation

Words with initial capital letters hold specific meanings as outlined below. These definitions apply regardless of whether the terms appear in singular or plural forms.

Definitions

For the purpose of this Privacy Policy, these terms are defined as:

• Account: A unique profile created for you to access our services or certain sections of the platform.

• Affiliate: Any entity that shares common ownership or control with the Company, such as subsidiaries or parent organizations.

• Company: Referred to as "We," "Us," or "Our" throughout this document, playtrixe LLC is located at 287 Awly Building Level 1/293 Durham Street North, Christchurch 8013, New Zealand.

• Cookies: Small data files placed on your device by websites to track your activity and improve your browsing experience.

• Country: Refers to Christchurch 8013, New Zealand.

• Device: Any technology, such as a computer, smartphone, or tablet, that can access our services.

• Personal Data: Any information that can directly or indirectly identify an individual.

• Service: The platform or website operated by playtrixe LLC.

• Service Provider: A third-party organization or individual contracted to process data or facilitate our services.

• Usage Data: Information collected automatically, including how you interact with our services.

• Website: Refers to the official playtrixe LLC platform.

• You: Refers to the individual or entity accessing or using the services provided by playtrixe.

Your Data: Collection and Usage

Types of Data Collected

Personal Data

When you interact with our services, we may request personal information to identify or contact you. Examples include:

• Email address

• First and last name

• Usage Data

Usage Data

Usage data is automatically collected when you access the service. This may include:

• Your device’s IP address
• Browser type and version
• Pages visited and time spent on each page
• Unique device identifiers
• Diagnostic information

If accessing our services via mobile, additional data such as device type, unique ID, and mobile operating system may also be collected.

Tracking Tools and Cookies

We use cookies and similar tracking technologies to analyze activity and enhance the user experience. These include:

• Cookies: Small files stored on your device to improve functionality and store preferences.
• Web Beacons: Embedded elements on our site or emails used for statistical tracking.

Cookies can either be session-based (deleted after your session ends) or persistent (remain stored for future sessions). We use cookies to:

• Essential Cookies: Necessary for fundamental features like user authentication.

• Notice Cookies: Record cookie usage consent preferences.

• Functionality Cookies: Remember user preferences and settings.

To learn more about the cookies we use and your choices regarding cookies, please review our Cookies Policy or refer to the Cookies section in this Privacy Policy.

How We Use Your Personal Data

The Company may utilize your Personal Data for the following purposes:

• Service Delivery and Maintenance: To operate, monitor, and improve our Service effectively.

• Account Management: To manage your user registration and grant you access to various features available to registered users.

• Contract Fulfillment: To execute agreements such as purchases of products or services through the Service.

• Communication: To contact you via email, phone, SMS, or push notifications about updates, features, or security enhancements.

• Promotions and Updates: To share news, exclusive offers, and information about related products, services, or events unless you opt out.

• Request Handling: To address and manage any inquiries or requests you submit.

• Business Restructuring: To evaluate or facilitate mergers, acquisitions, asset sales, or similar transactions that may involve transferring your Personal Data.

• Other Purposes: To conduct analytics, identify trends, measure campaign effectiveness, and enhance our offerings and user experience.

Your Personal Data may be shared in the following scenarios:

• With Service Providers: To help us manage or enhance the Service.
• During Business Transactions: In case of mergers, asset sales, or acquisitions, your data may be shared or transferred.
• With Affiliates: To provide seamless services within our group while ensuring compliance with this Privacy Policy.
• With Business Partners: To promote products, services, or offers that may interest you.
• With Other Users: Information shared in public areas may be visible and distributed to others.
• With Your Consent: To share your data for any other purposes explicitly approved by you.

How Long We Keep Your Data

We retain Personal Data as necessary to fulfill the purposes outlined in this Privacy Policy. Retention periods may extend to meet legal obligations, resolve disputes, or enforce our agreements.

Usage Data is typically retained for shorter periods unless required to enhance security, improve functionality, or comply with legal requirements.

Transferring Your Data

Your Personal Data may be processed outside your jurisdiction, where data protection laws differ. By submitting your information, you consent to such transfers.

We implement measures to protect your data during transfers, ensuring compliance with applicable laws and secure processing standards.

Deleting Your Data

You have the right to request deletion of your Personal Data. You can also manage or delete specific information through your account settings.

While we aim to honor deletion requests, we may retain certain data when required by law or for legitimate business needs.

Disclosing Your Data

Business Transactions

If involved in mergers, acquisitions, or asset sales, we may transfer your data and notify you of any new Privacy Policy terms.

Legal Compliance

We may disclose your data when required by law, such as responding to court orders or government requests.

Additional Legal Obligations

Your data may be disclosed when necessary to:

• Protect the rights or property of the Company
• Ensure personal safety
• Comply with legal processes or law enforcement

• Adhere to legal obligations and comply with applicable laws.
• Safeguard and assert the rights or property of the Company.
• Investigate or prevent potential misconduct related to the Service.
• Ensure the safety of Service Users and the general public.
• Mitigate potential legal risks and liabilities.

How We Protect Your Personal Data

We prioritize the security of your Personal Data and employ industry-standard methods to safeguard it. However, no system of transmission over the Internet or electronic storage is completely foolproof. While we strive to implement robust measures, we cannot provide an absolute guarantee of data security.

Children's Privacy

Our Service is not intended for individuals under the age of 13, and we do not knowingly collect Personal Data from children. If you are a parent or guardian and believe your child has shared Personal Data with us, please contact us immediately. If we become aware of any such data collection without verified parental consent, we will promptly delete the information from our systems.

For jurisdictions requiring parental consent for data processing, we will seek such approval when necessary before collecting or using information.

Third-Party Links

Our Service may include links to external websites operated by third parties. By clicking on these links, you will leave our Service and be directed to the third-party site. We recommend reviewing the Privacy Policy of every website you visit to understand their data handling practices.

We are not responsible for the content, privacy policies, or operations of any third-party websites or services.

Privacy Policy Updates

This Privacy Policy may be revised periodically to reflect updates in our practices or applicable regulations. We will post the revised Privacy Policy on this page and notify you of significant changes via email or a prominent notice on our Service prior to the changes taking effect. The "Last updated" date at the top of this Privacy Policy will also be amended accordingly.

We encourage you to periodically review this Privacy Policy for updates. Any modifications become effective once posted on this page.

Contact Information

If you have questions or concerns regarding this Privacy Policy, you can reach out to us through the following channels:

• Email: [email protected]

• Visit: This page on our website

• Phone: +64 3 588 0299